Electrical power Answers Company Samanga delivers detailed photo voltaic answers to clientele in Uganda and Kenya, which includes anything from photo voltaic panels to inverters. Now we have recognized a strong purchaser foundation that spans governing administration companies, personal enterprises, and common buyers.
We are going to be furnishing an practical experience over the SolarWinds customer success center eventually. We haven't however carried out it as of nevertheless, but we are setting up for it.
We examined dozens of feedback from genuine consumers of Samanage and located out a few regular positive items prospects like about this support. Just one is its user-pleasant UI. “Its consumer portal is intuitive and straightforward enough for finish users,” claimed Mike, a junior IT administrator from a corporation that makes use of Samanage on common basis.
Such as, a skipped weekly anti-virus upkeep sends off a warning, even though a missed quarterly task alerts us that a crucial activity has actually been disregarded and might open our database to achievable hacks. Other notable capabilities of Samanage SLA are:
Samanage is often a very talked-about ITIL-All set IT provider desk and asset administration Option which might be deployed by means of cloud. It guarantees to streamline your IT aid workflows and provides you comprehensive visibility of IT property from obtain to depreciation. In this particular in depth Samanage evaluation, we’ll analyze each of the essential components of the application and we’ll focus on The weather that actually are entitled to awareness.
Over the years, We've got put in place strategic partnerships with Intercontinental industry-major brands and suppliers during the ICT, Power & Wellness Room to supply progressive customised alternatives to our purchasers.
Samanage not simply gives full ITIL-ready IT assistance desk and asset management capabilities, but matches these with trusted customer care. The computer software is on a regular basis upgraded to address present-day market place demands, rendering it among the benchmarks for the newest enhancement in their industry.
Our Electrical power solutions harness renewable sources that provide a sustainable and innovative method of energy generation and intake lessening carbon emissions and marketing a greener foreseeable future. Governments globally are more and more committing to bold renewable Power targets.
Will probably website be an interesting comparison, I'm going to be evaluating it in opposition to the cloud offerings from Ivanti and Cherwell really soon.
SWSD features a configurable Staff Services Portal, making it possible for employees to create their provider requests, open up and keep track of their tickets, and locate swift solutions with the information foundation. The portal’s feel and appear is usually customized in your branding needs, and
With the aid close, we appreciated a chance to keep track of tickets and incidents effortlessly. Also, Samanage dashboard is basically intuitive, offering large-degree selection makers with rapid insights on essential knowledge without the ought to drill right down to specifics for strategic setting up.
There’s almost nothing distinctive in regards to the Knowledge Base–lookup, tags, edit, documentation are all typical functions–apart from to express that it’s backed by a dependable ITIL-compliant backend.
For agents, AI allows with automated routing and classification of incoming incidents, lessening the affect of misclassifications and human errors. It also offers “wise recommendations” agents can leverage when working on a ticket.
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